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Faq’s

Find answers to our most common questions below.

We currently take all orders directly via WhatsApp or Email. Simply browse our products, take a screenshot or note the names of the items you want, and send us a message! We'll guide you through the process.
Since orders are placed manually, just drop us a message on WhatsApp or Email as soon as possible to make changes before your items ship.
To cancel an order, simply message us on WhatsApp or Email before we've dispatched your package.
We regularly restock. You can sign up for 'Back in Stock' notifications on the product page.
Yes, we offer special pricing for bulk orders. Please contact our B2B team for details.
Once your order is confirmed and shipped, we will send you the tracking details directly via WhatsApp or Email.
We will confirm your order directly in our chat on WhatsApp or via Email reply once payment is received.
We handle most inquiries via WhatsApp or Email to keep a written record, but you can certainly request a call if you need detailed assistance!
No, there is no minimum order value to purchase from our store.
Yes, select upcoming products will have a 'Pre-order' button available.
Standard shipping takes 3-5 business days. Expedited shipping takes 1-2 business days.
Shipping costs are calculated at WhatsApp or Email. We offer free shipping on orders over a certain amount.
Currently, we only ship within India, but we are looking to expand soon.
We use trusted partners like Delhivery, BlueDart, and FedEx.
If the order hasn't shipped yet, we can update your address. Contact support ASAP.
Unfortunately, we require a physical address for deliveries.
If your tracking shows delivered but you haven't received it, please contact us within 48 hours.
We try to consolidate orders, but sometimes items may ship separately from different warehouses.
Same-day delivery is currently only available in select metro areas.
We are an online-only store and do not have physical pickup locations at this time.
We accept returns within 30 days of delivery for unused items in original packaging.
Please contact our support team with your order details to initiate a return.
If the return is due to our error or a defective item, return shipping is free. Otherwise, a nominal fee applies.
Refunds are processed within 5-7 business days after we receive the returned item.
Yes, you can exchange an item for a different size or variant within 30 days.
Please contact us with photos of the damage within 48 hours for a free replacement.
Clearance and final sale items cannot be returned unless defective.
Original shipping costs are non-refundable unless the item arrived damaged or incorrect.
Contact our support team immediately, and we will send the correct item along with a prepaid return label.
Returns must include all original packaging and accessories to be accepted.
Yes, most products carry a 1-year manufacturer warranty against defects.
We don't offer direct installation, but our products are designed for easy DIY or professional fitting.
Some are universal, but many are vehicle-specific. Always check the 'Compatibility' tab on the product page.
You can use our 'Select Your Vehicle' filter to ensure perfect fitment.
Absolutely, we only source directly from reputable manufacturers and official distributors.
We update our inventory so frequently that we only maintain a digital catalog.
Yes, we sell small spare parts (like mounts or cables) for many of our core products.
While many items are plug-and-play, we recommend professional installation for electrical components.
Refer to the included manual, but generally, mild soap and water with a microfiber cloth works best.
Most cosmetic and plug-and-play accessories will not void your warranty, but please consult your dealer for major modifications.
We accept UPI, direct Bank Transfers, and mobile wallets. We will provide our secure payment details when you confirm your order via WhatsApp/Email.
Please reach out to us on WhatsApp to check if Cash on Delivery (COD) is currently available for your location.
Since you pay directly via your own secure banking or UPI app, your financial information remains completely private and secure.
No, we do not collect or store any credit card information since all payments are done via direct transfer.
If your direct transfer fails, please check with your bank or try a different UPI app. Let us know if you need alternative payment details.
We currently do not offer direct EMI options, as payments are made via bank transfer or UPI.
All our product prices are inclusive of GST (Goods and Services Tax).
Only one discount code can be applied per order.
If you have a discount code, just mention it to us when placing your order on WhatsApp or Email, and we'll apply it to your total!
Yes, you earn Road Points on every purchase which can be redeemed for discounts on future orders.
No, we strictly respect your privacy and never sell your personal information to third parties.
You can manage your email preferences in your account settings or click 'Unsubscribe' at the bottom of our emails.
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